Shipping Policy
Everything you need to know about how we ship your TCG orders from Japan.
🚚 Shipping Lead Time
Orders are shipped within 2–5 business days, starting from the next business day after payment confirmation (Japan time).
🎫 About Pre-orders and Regular Items Ordered Together
If your order contains both a pre-order item and regular (in-stock) items, the entire order will be shipped together once the pre-order item is available, unless otherwise stated.
If you need your in-stock items sooner, we recommend placing a separate order for them.
📦 Packaging
We take great care in packaging your orders to ensure they arrive safely:
- Booster boxes and cases are wrapped securely with bubble wrap and placed in sturdy outer cartons.
- Single cards are placed in protective sleeves and toploaders, then shipped in rigid mailers.
- We use high-quality packaging materials to protect your valuable collectibles during transit.
✈️ Shipping Methods
We ship from Japan using trusted international carriers. Shipping options and estimated delivery times vary by destination:
| Region | Estimated Delivery Time |
|---|---|
| USA & Canada | 4–7 business days |
| Europe | 5–7 business days |
| Australia & NZ | 4–7 business days |
| Asia | 3–5 business days |
| Rest of World | 10–18 business days |
* Delivery times are estimates only and may vary due to customs processing, carrier delays, or local conditions.
🔍 Tracking
All orders include tracking. You will receive a shipping confirmation email with your tracking number once your order has been dispatched. You can use this number to monitor your package's progress on the carrier's website.
⚠️ Important Notes
- We are not responsible for delays caused by customs, natural disasters, or other events outside our control.
- Please ensure your shipping address is correct at checkout. We cannot redirect packages once shipped.
- If a package is returned to us due to an incorrect address or failure to collect, the customer will be responsible for reshipping costs.